Terms & Conditions
These Terms and Conditions constitute a legally binding agreement between you and Slotrize Casino. By registering an account and using our services, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, you must not use our website.
Eligibility to Play
1.1. You must be at least 18 years of age to register an account or participate in any gambling activities on this site.
1.2. Gambling is restricted to residents of the United Kingdom. We reserve the right to request proof of age and residency at any time. Failure to provide satisfactory documentation will result in the immediate suspension or closure of your account.
1.3. Employees, officers, and directors of Slotrize Casino, or any person connected with the operation of the site, are prohibited from wagering.
1.4. You are responsible for ensuring that your participation in online gambling is legal in your jurisdiction and that you are not violating any local laws.
Account Registration and Rules
2.1. You are permitted to open only one account. We reserve the right to close any duplicate accounts.
2.2. You must provide accurate, current, and complete information during the registration process. It is your responsibility to update your profile if your personal details change.
2.3. You are solely responsible for maintaining the confidentiality of your login credentials. All activity performed under your account, including wagers and transactions, is deemed to be your responsibility.
2.4. We reserve the right to perform background checks, including credit and identity verification, using third-party databases. By agreeing to these terms, you provide consent for such checks.
2.5. We may suspend or terminate your account at any time if we suspect fraudulent activity, money laundering, or breach of these terms.
Bonuses and Promotions
3.1. All promotional offers are subject to specific terms and conditions, which will be provided at the time of the offer.
3.2. Bonuses are subject to wagering requirements before any winnings can be withdrawn. Unless otherwise stated, the standard wagering requirement is 35x the bonus amount.
3.3. Only one bonus is active at any time. Bonuses cannot be combined unless explicitly stated.
3.4. We reserve the right to void any bonuses or winnings if we detect irregular play, such as "low-margin betting" or "equal betting" to clear wagering requirements.
3.5. We reserve the right to withdraw or amend any promotion without prior notice.
Deposits and Withdrawals
4.1. We accept various payment methods including Visa, Mastercard, and digital wallets. All transactions must be made in GBP.
4.2. We do not charge fees for deposits; however, your payment provider may apply their own charges.
4.3. Withdrawals will be processed to the same payment method used for the deposit, where technically possible.
4.4. Before your first withdrawal, you must complete our Know Your Customer (KYC) verification process, which includes submitting a valid government-issued ID and proof of address.
4.5. We reserve the right to request additional documentation, such as proof of source of funds, to comply with our regulatory obligations.
Responsible Gambling
5.1. Slotrize Casino is committed to promoting responsible gambling. We provide tools to help you manage your gaming, including:
- Deposit Limits: You may set daily, weekly, or monthly limits on your deposits.
- Reality Checks: Periodic notifications reminding you of your session duration.
- Cooling-Off Periods: You can request a temporary break for 24 hours up to 6 weeks.
- Self-Exclusion: If you wish to stop gambling entirely, you may self-exclude. Once a self-exclusion request is processed, we will take all reasonable steps to prevent you from accessing your account or receiving marketing communications. 5.2. We encourage all players to seek help if they feel their gambling is becoming a problem. You can contact the National Gambling Helpline or visit the BeGambleAware website for support and resources.
Anti-Money Laundering (AML)
6.1. In accordance with the Money Laundering, Terrorist Financing and Transfer of Funds Regulations 2017, we maintain strict monitoring systems to detect and prevent financial crime.
6.2. All transactions are monitored. Any suspicious activity, including large deposits with minimal gameplay or transfers to third-party accounts, will be reported to the relevant authorities, including the National Crime Agency (NCA), as required by law.
6.3. We reserve the right to freeze funds and withhold withdrawals while investigations are ongoing.
Dispute Resolution
7.1. If you have a complaint regarding our services, please contact our support team at [email protected].
7.2. We aim to resolve all complaints within 8 weeks.
7.3. If you remain dissatisfied with our final decision, you may refer the matter to an independent Alternative Dispute Resolution (ADR) service. The decision of the ADR provider will be final in respect of the dispute.
7.4. This agreement is governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Limitation of Liability
8.1. We provide our services on an "as is" and "as available" basis. We do not guarantee that our website will be uninterrupted or error-free.
8.2. We shall not be liable for any loss or damage arising from your use of the website, including any loss of data, profit, or goodwill.
8.3. Our liability for any claim shall not exceed the amount of your most recent deposit.
Regulatory Compliance
9.1. Slotrize Casino operates in compliance with the Gambling Act 2005 and is regulated by the UK Gambling Commission.
9.2. We adhere to all Licence Conditions and Codes of Practice (LCCP) set forth by the Commission to ensure fair, transparent, and safe gambling environments for our customers.