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Effective date: 18 May 2026.

These Terms and Conditions (“Terms”) apply to your use of Slotrize Casino, including all games, bonuses, promotions, payment services, account functions, and customer support provided through slotrize-casino.org. By registering an account, making a deposit, claiming a bonus, or using any service offered by Slotrize Casino, you agree to be bound by these Terms.

1. General provisions

Slotrize Casino operates an online gambling service intended for adult users only. By accessing or using our services, you confirm that you have read, understood, and accepted these Terms in full. If you do not agree with any part of these Terms, you must not create an account or use our services.

These Terms are written for players in Norway and should be read together with any game-specific rules, bonus terms, payment rules, and responsible gambling notices published by Slotrize Casino. In case of conflict, the specific rules for a promotion, game, or payment method may apply in addition to these Terms.

Slotrize Casino may update these Terms from time to time to reflect legal, technical, operational, or business changes. The most recent version will apply from the moment it is published on our website, unless a different effective date is stated.

2. Eligibility

You may only use Slotrize Casino if you are at least 18 years old and legally allowed to participate in online gambling under the laws applicable to you. In Norway, gambling is regulated under an exclusive-rights model, where Norsk Tipping is the only company legally authorized to offer online casino games and betting to Norwegian customers, and the Norwegian Gambling Authority, Lotteri- og stiftelsestilsynet, supervises the.

You must ensure that your participation does not violate any law, regulation, contract, or restriction that applies to you in your place of residence or from the location where you access the service. If local law prevents you from using our services, you must not register or play.

We may request proof of age, identity, residence, source of funds, and payment ownership at any time. If you cannot provide satisfactory documentation, we may suspend or close your account, withhold withdrawals, or cancel winnings where permitted by law and these Terms.

3. Account registration

To use the services, you must create a personal account with accurate, complete, and current information. You must provide your real name, date of birth, residential address, email address, and any other details we request during registration or later verification.

You may only open one account. Multiple accounts, shared accounts, dummy accounts, or accounts opened on behalf of another person are strictly prohibited. If we identify duplicate or related accounts, we may merge them, restrict them, cancel bonuses, void winnings gained through abuse, and close the accounts.

You are responsible for maintaining the confidentiality of your login details and for all activity carried out through your account. You must notify us immediately at [email protected] if you suspect that someone has accessed your account without permission.

You must keep your account details up to date. If your name, address, email, phone number, or payment details change, you must correct them as soon as possible. Failure to do so may delay withdrawals, identity checks, or responsible gambling interventions.

4. Account security

You are responsible for keeping your password, device access, email account, and any authentication tools secure. We recommend using a strong, unique password and not reusing it on other services.

If we reasonably believe that your account has been compromised, misused, or accessed by an unauthorized person, we may suspend the account while we investigate. We may also require additional verification before restoring access or processing withdrawals.

You must not sell, transfer, pledge, or otherwise assign your account to another person. You may not allow anyone else to use your account, and you may not use another person’s account for any reason.

5. Verification and AML

We are required to conduct customer due diligence and anti-money laundering controls. This may include identity verification, age checks, address checks, payment method verification, source of funds checks, source of wealth checks, and enhanced due diligence for higher-risk activity.

You agree to provide documents promptly when requested, including government-issued identification, proof of address, bank statements, payment screenshots, wage slips, tax records, or other supporting evidence. We may also request live verification, video verification, or proof that you control the payment method used.

We may freeze deposits and withdrawals, delay transactions, limit account activity, or close your account if we suspect fraud, money laundering, terrorist financing, bonus abuse, identity fraud, chargeback risk, or any other unlawful or suspicious activity.

We may report suspicious activity to competent authorities where required by law. We may also retain records of transactions, documents, and communications for compliance purposes and as required by applicable law.

6. Deposits and payments

All transactions are processed in NOK (kr) unless stated otherwise. Available payment methods may include Vipps, BankID, bank transfer, credit cards where permitted and supported, and crypto. Vipps is a particularly important payment method for Norwegian users and may be offered as a convenient option for fast mobile payments.

We may add, remove, or restrict payment methods at any time. Certain payment methods may be unavailable for verification, security, regulatory, or technical reasons. Some payment providers may apply additional limits, identity checks, or processing delays.

You may only use payment methods that are registered in your own name and belong to you. Using third-party payment methods is prohibited. If a deposit is made from a payment source that does not match your account details, we may reject the transaction or require additional proof of ownership.

We do not guarantee that deposits will be credited instantly. Delays may occur due to payment provider checks, banking hours, technical issues, compliance reviews, or security filters. Chargebacks, disputed payments, or reversed transactions may result in account suspension and the deduction of related winnings, fees, or losses where permitted.

7. Withdrawals are paid to a valid payment method in your own name, subject to successful verification and internal checks. We may request additional documents before approving a withdrawal, especially where the requested amount is large, the activity pattern is unusual, or the source of funds must be clarified.

We may apply withdrawal limits, waiting periods, or processing queues. Any pending bonus wagering requirements, unresolved disputes, suspected abuse, or compliance issues may delay withdrawal approval.

If we discover that a withdrawal request was made using false information, stolen credentials, fraudulent methods, or abusive behavior, we may cancel the request and take action against the account. In cases where funds must be returned to the original payment source, we may do so where legally and technically possible.

8. Bonuses and promotions

Slotrize Casino may offer welcome bonuses, reload bonuses, cashback, tournaments, free spins, and other promotions. All bonuses are optional and subject to separate promotional terms, which form part of these Terms.

A bonus may include requirements such as minimum deposit amounts, wagering requirements, game restrictions, maximum bet limits, withdrawal caps, expiration periods, and excluded payment methods. For example, a bonus may include gratisspinn or a deposit match, but only valid play on eligible games will count toward wagering.

Bonus abuse is prohibited. Abuse includes, but is not limited to, creating multiple accounts, using false details, exploiting errors, collusion, hedging, low-risk play strategies designed to convert bonus value without real risk, or claiming the same or similar promotion through related accounts.

We may withhold, remove, or void bonuses and bonus-derived winnings if we reasonably believe that a promotion has been abused or used in a dishonest, fraudulent, or unlawful manner. We may also exclude you from future promotions.

9. Game rules and fair play

All games are governed by their own rules, payout tables, return-to-player information, and technical conditions. You are responsible for understanding the rules of each game before playing.

You must not use software, bots, scripts, artificial intelligence tools, collusion, device farming, or other automated means to gain an unfair advantage. Manipulating gameplay, exploiting technical faults, or attempting to reverse-engineer games is prohibited.

If a game is interrupted due to a technical error, disconnection, provider malfunction, or system failure, we will review the issue in accordance with the game provider’s records and our internal procedures. We may void bets or wins resulting from manifest errors, incomplete rounds, or obvious technical failures where permitted by law.

10. Responsible gambling

Slotrize Casino supports responsible gambling and encourages players to treat gaming as entertainment, not as a source of income. Gambling should never interfere with your finances, work, studies, family life, or mental health.

You should set clear limits on your innskudd, losses, session time, and play frequency. If you feel that your gambling is becoming difficult to control, you should stop playing immediately and seek support.

In Norway, people who need help with gambling problems can contact Hjelpelinjen at 800 800 40, which provides anonymous support and guidance. We may also provide account tools such as deposit limits, loss limits, wagering limits, reality checks, time-outs, and self-exclusion.

You may request a cooling-off period or self-exclusion at any time. During self-exclusion, your account will be blocked from play and promotional activity for the selected period or indefinitely, depending on the tool used. Self-exclusion requests are intended to protect you and must be taken seriously.

11. Self-exclusion and closure

You may close your account at any time by contacting customer support. Before closure is completed, we may need to resolve any pending withdrawals, bonus obligations, chargebacks, or compliance reviews.

If you request self-exclusion due to gambling-related harm, we may keep your account blocked for the duration of the exclusion and may refuse reopening during that period. We may also place additional restrictions on re-registration if required to protect you or comply with internal risk controls.

If we determine that your account use indicates harmful gambling behavior, we may suspend or restrict the account proactively. We may act even if you have not expressly requested a limit or exclusion.

12. Prohibited conduct

You must not use the service for unlawful purposes or in any way that harms Slotrize Casino, other users, payment providers, game providers, or third parties. Prohibited conduct includes fraud, money laundering, identity theft, bonus abuse, chargeback abuse, harassment, threats, spam, data scraping, manipulation of systems, and any attempt to bypass security or verification controls.

You must not use VPNs, proxies, spoofing tools, hidden identity services, or false location data to hide your actual jurisdiction if doing so would violate law, these Terms, or any risk-control measure.

You must not bet using stolen funds, funds obtained through criminal activity, or funds that belong to another person. We may investigate any suspicious pattern and may report relevant conduct to law enforcement or regulatory authorities.

13. Taxes and legal responsibility

You are solely responsible for determining whether your gambling activity creates any tax, reporting, or legal obligation in your jurisdiction. Slotrize Casino does not provide tax advice.

Norwegian law and tax treatment may differ depending on the nature of the gambling service, the provider, and the payment or payout structure. You are responsible for obtaining independent advice where needed and for complying with any declaration obligations that apply to you.

We do not guarantee that our services are lawful in every location. It is your responsibility to ensure that your use of the site is allowed where you live and where you access it from.

14. Technical issues

We are not responsible for losses caused by internet outages, device failures, power interruptions, incompatible software, browser problems, or third-party service disruptions outside our reasonable control.

We may suspend or limit access to the site for maintenance, security upgrades, legal compliance, or operational reasons. We will try to minimize disruption, but we do not guarantee uninterrupted access.

If a technical error affects your account, game play, bonus status, or payment processing, we may investigate and correct the issue. Our records, payment logs, and provider data may be used to determine the correct outcome.

15. Complaints and disputes

If you have a complaint, you should first contact customer support at [email protected] and provide full details of the issue, including date, time, game name, transaction ID, and any relevant screenshots or messages.

We will review complaints in good faith and aim to respond within a reasonable timeframe. Some issues may require checks with game providers, payment processors, or compliance teams before a final answer can be given.

If a dispute cannot be resolved informally, it will be handled according to the laws and competent dispute processes applicable to our operation and your agreement with us. Nothing in these Terms limits any mandatory consumer rights that cannot legally be excluded.

16. Liability limits

To the fullest extent permitted by law, Slotrize Casino is not liable for indirect, incidental, consequential, or special losses, including loss of profit, loss of opportunity, loss of goodwill, or loss of data arising from use of the site.

Nothing in these Terms excludes or limits liability where such exclusion would be unlawful, including liability for fraud, wilful misconduct, or any responsibility that cannot legally be limited under applicable law.

You acknowledge that gambling involves risk and that outcomes are determined by chance, game design, or sporting events where applicable. You are responsible for decisions you make while using the service.

17. Changes to the service

We may change, suspend, or discontinue any part of the service, including games, promotions, payment methods, verification procedures, and support channels. We may do so for legal, commercial, technical, or security reasons.

We may also change wagering rules, deposit or withdrawal rules, bonus terms, and account restrictions at any time where reasonably necessary. Material changes will be reflected in the updated Terms or in the specific terms of the relevant offer.

Continued use of the service after changes are published means that you accept the updated version.

18. Governing law

These Terms are intended to operate consistently with applicable Norwegian gambling rules and consumer protection principles where relevant, including the framework administered by Lotteri- og stiftelsestilsynet and the Norwegian exclusive-rights model for online casino games.

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

19. Contact

If you have questions about these Terms, account verification, withdrawals, responsible gambling tools, or complaints, you can contact us at:

Email: [email protected].

We may ask you to confirm your identity before discussing account-specific matters or disclosing sensitive information.